Terms of service



Terms of Service

Effective Date: February 19, 2026

Overview

Welcome to Dr. Melaxin. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Dr. Melaxin. We operate this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated and seamless shopping experience.

Our store is powered by Shopify, which enables us to deliver our Services efficiently and securely.

These Terms of Service (“Terms”) together with any policies referenced herein, outline your legal rights and responsibilities when accessing or using our Services.

Please review these Terms carefully. They contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm that you have reached the age of majority in your state or province of residence. You also confirm that you authorize any minor dependents using devices owned or managed by you to access the Services under your supervision.

To use certain features of the Services — including browsing our store or making purchases — you may be required to provide personal details such as your email address, billing information, shipping address, and payment details. You confirm that all information provided is accurate, complete, and current, and that you have the legal right to provide such information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. Accounts may not be transferred, sold, assigned, or licensed to another party.

Section 2 – Our Products

We strive to present our products and services as accurately as possible. However, product colors and visual details may vary depending on your device settings, screen resolution, and display configuration.

We do not guarantee that the appearance or quality of products or services will exactly match your expectations or appear identical to images displayed online.

All product descriptions and pricing are subject to change at any time without prior notice. We reserve the right to discontinue products at our discretion and to limit quantities available for purchase based on customer, geographic region, or jurisdiction.

Section 3 – Orders

Submitting an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion.

An order is not considered accepted until it has been confirmed by Dr. Melaxin. Payment must be successfully processed before order acceptance.

Please review your order carefully before submitting it. Once an order has been accepted, cancellation requests may not be accommodated.

If we decline, modify, or cancel an order, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy.

You represent that purchases are made for personal or household use only and not for resale, export, or commercial distribution.

Section 4 – Pricing and Billing

All prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time your order is placed and confirmed via email.

Unless explicitly stated otherwise, listed prices do not include taxes, shipping fees, handling charges, customs duties, or import fees.

Online pricing may differ from pricing offered in physical retail locations or third-party stores.

Promotions may be governed by separate terms. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide accurate and up-to-date billing and payment information for all purchases. You also agree to promptly update your account information as necessary to complete transactions and facilitate communication.

You represent and warrant that:

  • The credit card or payment information provided is accurate and complete

  • You are authorized to use the payment method submitted

  • All charges will be honored by your financial institution

  • You agree to pay all charges incurred, including applicable taxes and shipping fees

Section 5 – Shipping and Delivery

Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.

Ownership and risk of loss transfer to you once products are delivered to the shipping carrier.

Section 6 – Intellectual Property

All content available through our Services — including trademarks, brand elements, text, images, graphics, product descriptions, reviews, videos, audio materials, and website design — is owned by Dr. Melaxin, its affiliates, licensors, or partners and is protected under applicable intellectual property laws.

These Terms grant you a limited right to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, display, perform, republish, download, store, or transmit any content from our Services without prior written permission.

Nothing in these Terms grants you any license or right to use our intellectual property or that of Shopify or third parties without express authorization.

Unauthorized use may violate applicable intellectual property laws. All rights not expressly granted are reserved.

Dr. Melaxin’s names, logos, product names, service names, designs, and slogans are trademarks owned by Dr. Melaxin or its licensors and may not be used without prior written consent.

Shopify’s name, logo, and related branding elements are trademarks of Shopify. All other trademarks appearing on the Services belong to their respective owners.